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GUEST POLICIES & GUIDELINES

EVERYTHING YOU NEED TO KNOW FOR A SEAMLESS EXPERIENCE

At Blue Diamond, we prioritize professionalism, transparency, and guest care. To ensure a smooth experience for every client, we’ve outlined important policies that govern our services, bookings, and website use. Please take a moment to review the policies relevant to your visit and feel free to contact us If you have any questions.

GENERAL POLICIES

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Our general policies regarding services, payments, and guest expectations.

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Important information about appointments, cancellations, and rescheduling.

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Important information about purchasing and redeeming gift certificates.

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Guidelines for operations in the event of a pandemic, local epidemic, or other health-related concerns.

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YOUR PRIVACY & DATA

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How we collect, use, and protect your personal data.

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Details on how long we retain your data and details on how to request its deletion.

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WEBSITE POLICIES & ACCESSIBILITY

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Legal terms regarding the use of our website and online services.

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Important disclaimers regarding services, products, and website content.

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Our commitment to making our facility and website accessible to all visitors.

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CHANGES TO THESE POLICIES

We reserve the right to modify, suspend, or discontinue any aspect of our Policies and Terms at any time without prior notice. Your use of our services after changes are posted constitutes your acceptance of the updated Policies and Terms. Please review these pages periodically for updates.

For any questions or further clarification, please contact us. We appreciate your trust in Blue Diamond and look forward to providing you with an exceptional experience!

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